Managed Services is currently the popular and preferred alternative to most businesses. Companies are adopting managed services practice to outsource day-to-day business processes to a provider that is an expert in that particular area. Organizations in turn benefit by having greater focus and expertise, at a lower cost but still having higher quality outputs.
Recognizing these trends, iTAc offers a flexible and scalable managed services program that enables both the client and iTAc to successfully meet the changing business, technology and customer requirements. iTAc’s Managed Services program provides hands-on and practical IT management and support to one’s organization. The expertise and the necessary manpower to accomplish the entire project will be provided as part of the managed services program. Activities such as: System study, user request, project planning & schedule, system design & specifications, database design & interfaces and resources study and technical support are provided to help in the development & support activities of a project.
Defining and managing the sourcing requirements for a business is a complex task. iTAc specializes in strategic guidance/planning and implementation by identifying the most effective resources to execute a plan. This greatly helps in attaining project goals and deliverables thus enabling companies to focus on their core business and save on costs. Right-Sourcing provides a customized outsourcing model designed for the client’s program. Through iTAc's Right–Sourcing approach, the programs are based on the needs of the client. iTAc offers flexibility in contract terms, pricing models, and technology.
Graduate Competency Program
iTAc understood from the beginning that in niche markets, maintaining a good relationship with the clients is critical. This has been the driving factor for iTAc to provide quality services and add value to the clients. iTAc understands the costs involve in maintaining the mainframe systems that is why iTAc has setup to provide the only structured mainframe COBOL training program for fresh graduates in Malaysia. With this program, iTAc has helped various clients in meeting their demands while lessening their costs.
To date, iTAc has trained hundreds of graduates since 2003. Many of the then trainees are now holding senior posts in various banks and IT companies.