According to statistics, Malaysia ranks third in the world’s leading off-shoring destinations (A.T. Kearney's latest Global Services Location Index). Malaysia has been scored across dozens of key statistics which fall into three broad areas of Cost Competitiveness, Resources & Skills, and Business & Economic Environment and is included in the top ten best outsourcing companies (Sourcingline).
Malaysia`s appeal as a regional/global hub is evident by the many world-class companies like ACS, BMW, DHL, HSBC, IBM, Intel, Motorola, Nokia, Shell, Unisys and many others that have set up their base of regional and global operations here. To date, there are over 130 Shared Services & Outsourcing companies in MSC Malaysia ranging from major local players to multinationals. Malaysia is also home to 250 call centres.
The list of advantages on offer is as follows:
KL: 87% speak English
50,000 educated overseas every year
5.5% wage inflation, 5% attrition
Low cost of high value workers